I'm having trouble loading Banner INB. What can I do?

If you are having trouble loading Banner INB following a recent Java update, follow these steps to add Banner to Java's exceptions list.

1) Close any open web browsers (e.g. Internet Explorer, Chrome, Firefox)

2) Click the Start button and type java in the search box. Select Configure Java.

Windows search for Configure Java

3) Select the Security tab and click the Edit Site List... button.

Configure Java security tab

4) Click the Add button and enter the following address: http://vsnvpinb01.volstate.edu:9001/forms/frmservlet?config=prod

Configure Java exception site list

5) If you get a warning dialogue regarding the use of an HTTP location, select Continue to confirm.

Configure Java HTTP warning dialogue

6) Click OK to save the changes.

7) Click OK again to close the Configure Java window.

After making these changes, open your web browser and try loading Banner INB.

If you are still unable to get INB to work, please contact the Vol State IT Help Desk (615-230-3302).


Article ID: 56053
Sun 6/17/18 10:24 AM
Wed 2/5/20 9:01 AM