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With Focused Inbox, mail is routed to one of two tabs: Focused & Other.
Your most important emails should be routed to the Focused tab, with less important information going to the Other tab. This Outlook feature can be toggled on or off and you have control over teaching Outlook how to route the mail by moving it from one tab to the other.
Toggling Focused Inbox On/Off for Office 365 Email
- Open up & log in to Office 365 email
- Click on the Settings (gear) icon in the upper-right corner
- Toggle Focused Inbox Off
- Your messages will now sort into a single Inbox instead of Focused & Other
- Repeat steps 1-3 to toggle Focused Inbox On and restore the Focused & Other tabs
