Summary
On 1/15/2026 Volunteer State Community College was advised by Everway that "A recent update to the Google Chrome browser (version 144 and above) has caused a conflict with Read&Write. If your students or staff are using this version of Chrome, core features like Text-to-Speech and Prediction will not work." (WCAG 2.1 AA = 100%)
Body
Issue:
On 1/15/2026 Volunteer State Community College was advised by Everway that "A recent update to the Google Chrome browser (version 144 and above) has caused a conflict with Read&Write. If your students or staff are using this version of Chrome, core features like Text-to-Speech and Prediction will not work."
Actions:
Everway has advised that "As soon as we became aware of the issue, our engineering teams began an urgent investigation. We have already identified the root cause within the Chrome update and are working on deploying a fix. Our priority is to resolve this quickly so your students get the support they need."
Resolution:
- Everway has advised to "Use Microsoft Edge: If students are already on Chrome 144 and cannot use the tool, Read&Write continues to work correctly on the Microsoft Edge browser."
- Everway has also advised that their "Status Page" can be monitored for related updates.
Need Help?
Contact the IT Help Desk at (615) 230-3302 with any questions or feedback.
Accessibility Report:
Score = 100%