The Email Class and Email Advisee features in Banner do not always function as expected. While the work rounds below explain how to e-mail your advisees using Google Chrome, these same steps also apply to e-mailing your class.
Google Chrome Workaround
If you are using Google Chrome, follow these steps to e-mail all of your advisees:
1) Login to Banner and bring up your advisee list (Faculty and Staff > Advisee Listing > Select a term from the drop-down menu > Submit).
2) Scroll down to the bottom of your advisee list, right-click on the envelope icon next to Email your advisees and select Open link in new window.
![Context Menu > Open link in new window](https://volstate.teamdynamix.com/TDPortal/Images/Viewer?fileName=311d2042-7d12-46f7-89f1-caec4d5c7977.jpg)
3) Click inside the address bar at the top of the Chrome window. The e-mail addresses appearing in the address bar should now be highlighted.
4) In the address bar delete mailto:?Bcc= at the beginning of the list.
![Removing HTML code at beginning of list](https://volstate.teamdynamix.com/TDPortal/Images/Viewer?fileName=d45c4ff5-5d9b-4006-bfc6-1bf3eb3702eb.png)
5) Right-click the highlighted text and select Copy from the menu.
![Copy URL](https://volstate.teamdynamix.com/TDPortal/Images/Viewer?fileName=741d841f-e510-4180-9f72-b95887c539b7.png)
6) Open a new message in Outlook. If the Bcc field is not visible, click Options, then Bcc. Right-click inside the Bcc field and select Paste from the menu. You should now see a list of e-mail addresses.
![Outlook BCC field and pasting URL](https://volstate.teamdynamix.com/TDPortal/Images/Viewer?fileName=b5a11055-15a8-4c4c-82ae-14a9cae9c409.png)
Now that you've copied and pasted the addresses into Outlook, you can continue with creating your e-mail message and sending it.