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Knowledge Base
Categories (9)
New Faculty & Staff
Welcome to Vol State! This is a great place for new faculty & staff to find answers to the most frequently asked technology-related questions
New Students
Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions
Technology Support
Find answers to questions related to using and purchasing hardware and software
Teaching and Learning
Find answers to questions related to instructional technology, such as eLearn, Zoom, and accessibility of course materials.
Communication and Collaboration
Find answers to questions related to email, web conferencing, telephones, mobile device setup, etc.
Information Security
Find answers to questions related to keeping your user accounts, data and passwords secure
IT Professional Services
Find answers to questions related to TAF requests and other technology related services
Networking and Wireless
Find answers to questions related to connecting devices to the Vol State network
TeamDynamix (IT Service Portal)
Knowledge about the TeamDynamix Application. FAQ, Submitting a Ticket, View and Update a Ticket, Glossary
Articles (4)
ACT Scores
Organizing a Vol State Event
Here are the recommended steps when organizing your event at Vol State.
Returning equipment to Livingston Campus during COVID-19
Why Can't I Launch MyLabsPlus?
Additional Resources
Popular Articles
Installing Microsoft Office 365 for Students
How to Change Your Password or Look Up Your User Name
Technical Requirements and Skills
Dropbox
Explore eLearn: 21-minute video tour
Recent Articles
Guidelines for Online and Hybrid Course Design
How to fix the need password error or email not loading in Outlook
How to Connect to the Vol State Wi-Fi
How to Resolve the Citrix SSL Error 4 Issue
Why Can't I Launch MyLabsPlus?
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