Knowledge Base

Categories (9)

New Faculty & Staff

Welcome to Vol State! This is a great place for new faculty & staff to find answers to the most frequently asked technology-related questions
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New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions
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Technology Support

Find answers to questions related to using and purchasing hardware and software
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Teaching and Learning

Find answers to questions related to instructional technology, such as eLearn, Zoom, and accessibility of course materials.
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Communication and Collaboration

Find answers to questions related to email, web conferencing, telephones, mobile device setup, etc.
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Information Security

Find answers to questions related to keeping your user accounts, data and passwords secure
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IT Professional Services

Find answers to questions related to TAF requests and other technology related services
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Networking and Wireless

Find answers to questions related to connecting devices to the Vol State network
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TeamDynamix (IT Ticketing Service Portal)

Knowledge about the TDX (TeamDynamix) ESM (Enterprise Service Management) application used by Distance Learning, IT, Marketing, Communications, & Media Services, RASI, and others. Includes FAQs about submitting a ticket, viewing and updating a ticket, glossary, and more.
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Articles (1)

Organizing a Vol State Event Location

Here are the recommended steps when organizing your event at Vol State.