Updating...
Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Technology Support
Technology Support
Find answers to questions related to using and purchasing hardware and software
Categories (4)
Windows
Find answers to questions related to PCs on campus.
Expand
Mac
Find answers to questions related to Macs on campus.
Expand
ID Card Printing System
Information on how to use our current ID Card Printing System
Expand
Device Management
Device management related topics.
Expand
Articles (21)
Pinned Article
Microsoft Authenticator adds “Number Matching” to Multifactor Authentication (MFA) sign-in procedure
Pinned Article
Microsoft Teams Meeting Training: Basic
Poses the questions of "What is Teams and Teams Meeting?", "Why are Teams Meetings Important?", "Where do I find Teams and Teams Meetings?", "What do teams meetings controls look like?", and "How do I find out more?".
Pinned Article
Turn off/on Pop-Up Blockers
Pinned Article
What is Teams & Teams Meetings
Accessing Support Resources Within Microsoft Applications
Various Microsoft applications have a feature that allows the end user to get quick access to assistance via shortcuts to specific features and documentation. This article explains how to take advantage of these features.
Chromebook - How To Install and Run Zoom
How do I locate the asset tag on my computer?
Learn how to locate the device name of your campus computer.
How to Clear the Cookies and Cache on a Mobile Phone
How to Clear the Cookies and Cache on a Windows PC
Learn how to clear your browser history and cache.
How to Disable S Mode in Windows 10/11
S Mode in Windows 10/11 is a locked-down version of the Windows Operating System. This can prevent the user from installing applications that they may need to run for their classes. This article provides resources to swap out of S Mode.
How to find and setup password for Verizon Jetpack
How to locate Verizon Wireless Orbic JetPack WiFi password.
How to Resolve a Student Appearing as External in Teams
This article will help resolve the issue of when a student's account shows up as an "External" account even though they were signed in properly.
How to Run a Virus & Threat Scan on Windows 10 & 11
The Virus & threat protection feature in Windows Defender detects malware and removes them. You can manually perform this scan by following these instructions.
How to set up Monitors, Keyboards, and Mice to a Laptop
This article will walk a user through steps on setting up external keyboards, computer mice and displays.
How to Use the Fujitsu ScanSnap SV600
Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.
Issues signing into computer after changing password
MyLab Launch Issues
Read&Write Software
Rochelle Center Projector & Screen Instructions
Instructions on operating the Rochelle Center projector & screen.
Tech Terms to Know
Check out our Tech Terms to Know for a quick rundown of terms like D2L, V Number, Vol State Zoom Portal, etc.
Where Do I Find Microsoft Teams?
Search this category
Search
Blank
Popular Articles
Technical Requirements and Skills
How do Vol State employees change their password/passphrase and get their username?
How to Change Your Password or Look Up Your User Name
Troubleshooting Chromebook Wi-Fi Connectivity Issues
Explore eLearn: 23-minute video tour
Recent Articles
Requesting Accessibility Documentation & Creating Alternate Access Plans
Email: Sending Messages to Instructors and Other Students
Course Banner Image
Panorama - Accessing Alternative Formats
Panorama Accessibility Tool for Faculty & Staff
Popular Tags
elearn
(80)
faculty
(60)
distancelearning
(31)
d2l
(28)
email
(16)
grades
(14)
staff
(11)
office365
(10)
password
(10)
students
(10)