Accessing Support Resources Within Microsoft Applications

Various products from Microsoft have a feature that provides quick access to official support, guidance, and resources within the app.

Office Applications:

In most Office Applications, you can use the "Search" feature, often found at the top on the title bar of application window. Using this feature enables the user to quickly find functions of the application, in case they forgot where to navigate to on the GUI to use them.

A picture of someone using the Search Feature in Mircosoft Word.

Teams:

In Teams, you can use the "Get help" feature. While it doesn't allow a user the same access to functions as Office Applications, it does provide official documentation and tutorials from Microsoft on various topics, like how to schedule a meeting.

1.) In the top-right, beside the Profile Picture, click the "Dots" button.

2.) A context menu appears; click "Help" and then "Get help" in the additional context menu.

A picture of the context menu pop-up after clicking the "settings and more" (also called Dots) button.

3.) The Help page opens, additional information and support articles can be found using the search bar.

A picture of the Help Page in Microsoft Teams.

4.) After a query has been submitted, relevant articles will be displayed.

A picture of the search results in the Help page in Microsoft Teams.

 

Accessibility Report:

Score = 100%