New Faculty & Staff

Welcome to Vol State! This is a great place for new faculty & staff to find answers to the most frequently asked technology-related questions

Articles (22)

Pinned Article How to Use the Mattox Classroom Instructor Station AV Control

This article details how to use the instructor station AV equipment in the Mattox classrooms.

Pinned Article Need technology help? You're in the right place...

Got questions? Let us point you in the right direction.

Pinned Article Requesting Setup for Events

This article lists out steps and criteria necessary for requesting PlantOps' assistance for event planning

Annotating using PowerPoint for Touchscreen Displays

How to create "whiteboard" for drawing/annotation on a touchscreen display using PowerPoint.

Argos Java Security Error

This article discusses how to resolve the Java security error pop-up issue when attempting to use Argos.

eLearn Training

Need learning management system basic training? Here's what you need to know.

Enable or Disable App Lock in Microsoft Authenticator

Instructions on Enabling or Disabling App Lock in Microsoft Authenticator.

How can I change my MFA Settings?

Directions on how to change the default authentication method or how to add a new authentication method after your initial MFA configuration.

How do I request the account creation of a new employee or non-employee, modify an existing employee, or request a departmental non-person or email account?

Do you need to request an account for a newly hired employee? Do you have an employee that is taking on an additional position (such as an adjunct) or employees changing positions? Do you need a shared group email account?

How do I submit a TAF request?

Information on TAF requests for a variety of technological improvements that enhance instruction and directly benefit students.

How to Log In Using an Alternative Multi-Factor Authentication (MFA) Method

This article discusses how you can choose a different MFA method to log in.

How to Properly Disconnect an Ethernet Cable from your Desktop

This article will help end users identify and remove Ethernet cables.

Vol State Emergency Text Alerts

Information regarding the Vol State Emergency Text Alert system, including how to opt-in or opt-out.