How to Log In Using an Alternative Multi-Factor Authentication (MFA) Method

Question

How can I log in using a different Multi-Factor Authentication (MFA) method than my default?

How Can I login without cell phone data? (See Below for Answer)

Resolution

Note: You will need to have already setup some backup MFA methods before proceeding. If you have not, follow these steps.

1. On the MFA screen, click on Sign in another way.

2. Select a different MFA authentication method.

How to use One Time Code from Microsoft Authenticator App when you don't have Cell Phone Data available

  1. If you do not have cell coverage/data and have the Microsoft Authenticator App installed you can select "Use Verification code from my mobile app" on the web browser that you are trying to log in to.

  2. You will be prompted for the code.

  3. Open the Microsoft Authenticator App from your Cell Phone

  4. Click on Volunteer State Community College with your email listed.

  5. You will see a One Time Password Code listed that updates every 30 seconds. 

  6. Type that number in and you will be able to log in to the service you are trying to access.  

 

 

Details

Article ID: 138393
Created
Mon 10/4/21 12:11 PM
Modified
Tue 10/5/21 10:55 AM