Need technology help? You're in the right place...

Have a critical computer problem that is an emergency and is stopping a class or office production work?

Call us from any on-campus phone at extension 4357 (HELP) for assistance from the Emergency IT Help Line. Help is available Monday - Thursday from 7 AM - 8 PM and Friday from 8 AM - 4:30 PM during semesters and Monday - Friday from 8 AM - 4:30 PM when students are not in class. If calling from an off-campus phone, please dial 615-452-8600 and then dial extension 4357 (HELP).

 

Need to request something that isn't an emergency? 

Head over to the Service Catalog, browse through our services, or view the new and popular services.

 

Have a question about campus technology? 

Head over to the Knowledge Base, browse through the categories, or view the recent and popular articles. You'll find how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more. 

 

Not finding what you're looking for? 

Click inside the "Search the client portal" box at the top-right and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. Also, be sure to check out all of the articles under the New Faculty & Staff category. 

 

Also, be sure to checkout the CIO Minute where you can hang out with the CIO; one minute at a time.

 

Details

Article ID: 62361
Created
Fri 9/14/18 4:47 PM
Modified
Thu 10/10/19 2:12 PM