Need to change your password and/or get your username or request assistance for a routine IT need?
Check out this KB article or call us from any on-campus phone at extension 3302 for assistance from the IT Help Desk. Help is available Monday - Thursday from 8 AM - 6 PM, Friday from 8 AM - 4:30 PM and Saturday 9 AM - 2 PM during semesters. If calling from an off-campus phone, please dial 615-230-3302.
Have a critical computer problem that is an emergency and is stopping a class or office production work?
Call us from any on-campus phone at extension 4357 (HELP) for assistance from the Emergency IT Help Line powered by the IT Help Desk. Help is available Monday - Thursday from 8 AM - 6 PM, Friday from 8 AM - 4:30 PM and Saturday 9 AM - 2 PM during semesters. If calling from an off-campus phone, please dial 615-230-3302.
Have a critical AV problem that is an emergency and is stopping a class?
Call us from any on-campus phone at extension 3411 for assistance from the Emergency AV Help Line powered by the IT Help Desk. Help is available Monday - Thursday from 8 AM - 6 PM, Friday from 8 AM - 4:30 PM and Saturday 9 AM - 2 PM during semesters. If calling from an off-campus phone, please dial 615-230-3302.
Need to request something that is not an emergency?
Head over to the Service Catalog, browse through our services, or view the new and popular services.
Have a question about campus technology?
Head over to the Knowledge Base, browse through the categories, or view the recent and popular articles. You will find how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more.
Not finding what you are looking for?
Click inside the "Search the client portal" box at the top-right and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. Also, be sure to check out all of the articles under the New Faculty & Staff category.