Knowledge Base

Categories (8)

New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions

Technology Support

Find answers to questions related to using and purchasing hardware and software

Teaching and Learning

Find answers to questions related to instructional technology, such as eLearn, Zoom, and accessibility of course materials.

Communication and Collaboration

Find answers to questions related to email, web conferencing, telephones, mobile device setup, etc.

Information Security

Find answers to questions related to keeping your user accounts, data and passwords secure

IT Professional Services

Find answers to questions related to TAF requests and other technology related services

Networking and Wireless

Find answers to questions related to connecting devices to the Vol State network

TeamDynamix (IT Service Portal)

Knowledge about the TeamDynamix Application. FAQ, Submitting a Ticket, View and Update a Ticket, Glossary