New Faculty & Staff

Welcome to Vol State! This is a great place for new faculty & staff to find answers to the most frequently asked technology-related questions

Articles (31)

Pinned Article Get My uniFLOW PIN

How to access my Canon printer code (PIN).

Pinned Article How to Use the Mattox Classroom Instructor Station AV Control

This article details how to use the instructor station AV equipment in the Mattox classrooms.

Pinned Article Installing uniFLOW Smart Client Application on a College-owned Computer

How to install the uniFLOW Smart Client Application on a College-owned Computer

Pinned Article Need technology help? You're in the right place...

Got questions? Let us point you in the right direction.

Pinned Article Requesting Setup for Events

This article lists out steps and criteria necessary for requesting Plant Ops' assistance for event planning

Accessing Support Resources Within Microsoft Applications

Various Microsoft applications have a feature that allows the end user to get quick access to assistance via shortcuts to specific features and documentation. This article explains how to take advantage of these features.

Annotating using PowerPoint for Touchscreen Displays

How to create "whiteboard" for drawing/annotation on a touchscreen display using PowerPoint.

Argos Java Security Error

This article discusses how to resolve the Java security error pop-up issue when attempting to use Argos.

eLearn Training

Need learning management system basic training? Here's what you need to know.

Enable or Disable App Lock in Microsoft Authenticator

Instructions on Enabling or Disabling App Lock in Microsoft Authenticator.

How can I change my MFA Settings?

Directions on how to change the default authentication method or how to add a new authentication method after your initial MFA configuration.

How do I request the account creation of a new employee or non-employee, modify an existing employee, or request a departmental non-person or email account?

Do you need to request an account for a newly hired employee? Do you have an employee that is taking on an additional position (such as an adjunct) or employees changing positions? Do you need a shared group email account?

How do I submit a TAF request?

Information on TAF requests for a variety of technological improvements that enhance instruction and directly benefit students.

How do I troubleshoot logging into the My Vol State Portal?

Directions on how to troubleshoot logging in to the Vol State portal to access email, eLearn, records, registration, and other important services offered through Vol State.

How To Be Provisioned a ScreenPal License

Vol State currently only has available licensing for ScreenPal, and it should be utilized as our primary screen recording software.

How to Log In Using an Alternative Multi-Factor Authentication (MFA) Method

This article discusses how you can choose a different MFA method to log in.

How to Properly Disconnect an Ethernet Cable from your Desktop

This article will help end users identify and remove Ethernet cables.

How to Use Adobe Scan

Adobe Scan allows users to scan physical documents and convert them into PDF files that they can access on their PC by using their phone's camera. This article offers instructions on how to install and use the Adobe scan application.

The My Vol State Portal Internal Employee Directory

This article is intended to give Vol State faculty and staff a better tool to use as in Internal Employee Directory that includes keywords specific to individuals and their departments. This is the result of both of the Faculty and Staff Focus Groups coming together with Dr. Tostenson.

Vol State Emergency Text Alerts

Information regarding the Vol State Emergency Text Alert system, including how to opt-in or opt-out.