Activate your account password

Follow the steps below to activate your account passord for the first time OR to reset a forgotten password. This will change your password for the following systems: campus network (wired and wireless*), D2L/eLearn, Degree Works, email and the library databases.

*Wireless access is only available to currently enrolled students with an active Vol State user account and should be available by the first day of the semester.

Please Note If you know your account password and just want to change it, you can do so by visiting the Password Reset Utility.

Create your account password

The first step is to create a new password for your account.

Please Note You will need your full name, "V" number and birth date available to do this. If you do not have or do not know your "V" number, please contact Records at 615-230-3466.
  1. Visit the MyVolState Portal page.
  2. Click the Change or Activate your Password link on the left side.
  3. Make note of the password requirements on screen and then click the Continue link.
  4. Enter your First Name, Last Name, VNumber and Birth Date and then click Verify.

Important! Your new password must be at least 8 characters long and is case sensitive. Please allow 15 minutes for your password to synchronize before attempting to access the following systems: campus network (wired and wireless*), D2L/eLearn, Degree Works, email and the library databases)

*Wireless access is only available to currently enrolled students with an active Vol State user account and should be available by the first day of the semester.

Password recommendations

  • Use a combination of upper/lower case letters, numbers and special characters
  • Avoid using dictionary words - these are easily cracked
  • Avoid using names of people you know, or names of pets
  • Avoid using your phone number or street address
  • Avoid using your Social Security number
Please Note For additional information regarding protecting your account, read Google's tips for creating a secure password.

Password assistance

If you have previously activated your account but forgot your password, just follow the steps above to create a new password.

If you need further assistance, please contact the Vol State IT Help Desk.

Forgot your PIN?

Your PIN number is created by you, the student; it is 6 digits long and is required for completing the online college application porcess. Your PIN number cannot be reset by IT; if you have forgot your PIN number then you'll need to contact the Office of Admissions at (615) 230-3688.

 

Details

Article ID: 56051
Created
Sun 6/17/18 9:46 AM
Modified
Thu 10/4/18 3:04 PM

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