Service Description
Request Media Services support for your event setup or video editing assistance.
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FOR EVENTS: User will also need to submit a separate request to the Vol State Astra Schedule in order to officially reserve the room/space for the event.
All related event setup requests are subject to a 72-hour request period ahead of the event.
Media Services requests may involve pre-production, scouting and other planning activities and should ideally be planned in concert with the media services team as soon as possible ahead of schedule to ensure a quality production.
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Standard Features
Vol State Media Services will provide event setup and/or media services support for your event.
Roles and Responsibilities
User Responsibilities:
- User will also need to submit a separate request to the Vol State Astra Schedule in order to officially reserve the room/space for the event.
- User is responsible for submitting the event set-up/video request form and communicating any changes or updates regarding the event through the feed in a timely fashion.
Vol State Media Services Responsibilities:
- Respond to customer's event setup/video request in a timely manner and acknowledge and respond to event change or update communications as necessary.
How To Request
Click the Request Service button and complete the request form.
Service Audience
Faculty and Staff.
Service Level Agreement
There is no Service Level Agreement (SLA) associated with this service.
Institutional Policies
There are no Institutional Policies associated with this service.