Knowledge Base

Categories (10)

New Faculty & Staff

Welcome to Vol State! This is a great place for new faculty & staff to find answers to the most frequently asked technology-related questions
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New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions
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Technology Support

Find answers to questions related to using and purchasing hardware and software
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Teaching and Learning

Find answers to questions related to instructional technology, such as eLearn, Zoom, and accessibility of course materials.
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Communication and Collaboration

Find answers to questions related to email, web conferencing, telephones, mobile device setup, etc.
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Information Security

Find answers to questions related to keeping your user accounts, data and passwords secure
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IT Professional Services

Find answers to questions related to TAF requests and other technology related services
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Networking and Wireless

Find answers to questions related to connecting devices to the Vol State network
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TeamDynamix (IT Service Portal)

Knowledge about the TeamDynamix Application. FAQ, Submitting a Ticket, View and Update a Ticket, Glossary
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Marketing, Communications, and Media Services

The Office of Marketing, Communications, and Media Services manages all aspects of marketing, public relations, promotions, special events, brand assets, video projects of all varieties, the TV studio and the external reputation of the college. You will find tools and resources on this site to help create Marketing, Public Relations, Digital Sign, Video, Website and Social Media Requests, as well as DIY Resources with Vol State branding.
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Articles (4)

Pinned Article How do I request the account creation of a new employee or non-employee, modify an existing employee, or request a departmental non-person or email account?

Do you need to request an account for a newly hired employee? Do you have an employee that is taking on an additional position (such as an adjunct) or employees changing positions? Do you need a shared group email account?

Pinned Article Turn off/on Pop-Up Blockers

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Organizing a Vol State Event

Here are the recommended steps when organizing your event at Vol State.