Accessing Zoom

What is Zoom?

Do you have the need for high-quality video conferencing and screen sharing for a meeting or an online class? Do you need to conduct a meeting with call-in participants and sharing of documents or presentations? Do you need to meet with students that may not be on campus? Have you used applications like Webex, Skype, or Adobe Connect before? If any of these sound familiar, you may be interested in using Zoom.

Zoom is available to use for students, faculty, and staff at Volunteer State Community College.

Zoom is a cloud-based conferencing technology that allows for high quality, easy interaction with participants from computers or mobile devices. Zoom works on laptops, desktops, and can be used from Android and iOS smartphones and tablets. All students can use a Zoom basic account which allows for interaction from computers and mobile devices. A Zoom basic account allows users to host unlimited meetings of 40 minutes in duration with up to 25 participants. 

Faculty and Staff at Vol State can use a Zoom Pro account which allows for audio teleconferencing, recording of the meetings, and many more features.

Zoom can also be used in conjunction with eLearn for both students and faculty. For more information on how to use Zoom within eLearn, refer to the Setting up Zoom Meetings Within eLearn article.

Getting Started with Zoom

To start using Zoom, start by visiting and clicking Login to Create/Edit Account. After clicking on the Login to Create/Edit Account button, sign in using your Vol State credentials (these are the same as what you use to log in to eLearn).

A gif of a user navigating to, clicking on the Login to Create/Edit Account, and preparing to enter their Vol State credentials to log in.

After logging in using your Vol State username and password, you will be sent to your Zoom profile page. This page allows you to change multiple settings including scheduling Zoom Meetings.

Downloading the Zoom Application

In order to use Zoom, you will need to download the Zoom Application. Navigate to and click the Start a Meeting button. This will prompt you download and install the Zoom application if you have not already done so. Once you have installed the app, you will be able to join and host any Zoom meeting including accessing Zoom Meetings through eLearn.

Zoom Technical Assistance

If you need assistance with Zoom at any time, you can put in a Software Issue ticket, call the Vol State I.T. Help Desk at 615-230-3302 (or extension 3302 from an on-campus phone) or you may visit in person. The Vol State I.T. Help Desk is located in the Learning Commons, right inside the main doors, in Room 123.

For additional information, visit the Vol State Zoom website or our other knowledge base articles to learn more. 

Zoom Training

Below is a 30-minute video of an in-person training on how to get started with Zoom and how to use the Zoom integrations with eLearn.