New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions

Categories (4)

Android

Instructions for setting up Office 365 email on Android devices

Apple iOS

Instructions for setting up Office 365 email on Apple iOS devices

Outlook Online (OWA)

Instructions for accessing your web-based Outlook/Office 365 account via the Outlook Web App (OWA)

Chromebooks

Instruction for using and setting up Chromebooks

Articles (16)

Pinned Article Installing Microsoft Office 365 for Students

Learn how to install Microsoft Office 365 on your personal device.

Pinned Article Returning equipment to Gallatin Campus during COVID-19

This article discusses how to return check-out equipment borrowed from Vol State during the COVID-19 period.

Pinned Article Student Computer Labs

Student computer labs that are available for student use on main campus & off-campus locations. These labs are configured with internet access, computer hardware, software and printing.

Pinned Article Student Technology Checklist

Use our Student Technology Checklist to make sure you’re up-to-speed on the following tech tips and requirements.

Pinned Article Welcome to Vol State!

See a quick summary of the computer accounts that Vol State students receive

"Session Expired" or "A break-in attempt was detected"

Unable to login to your My VolState portal? Receiving an error message that states, "Session Expired" or "A break-in attempt was detected"?

How to access Office 365 Online

How to access Office 365 Online in order to use Word, PowerPoint, Excel, Outlook, and many other productivity applications.

How to Change Your Password or Look Up Your User Name

Learn how to activate your Vol State student account password (to access the campus network (wired & wireless), D2L/eLearn, Degree Works, email and the library databases)

How to Setup OneDrive on Your Android Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an Android device.

How to Setup OneDrive on your iOS Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an iOS device.

How to Use the Fujitsu ScanSnap SV600

Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.

Returning Equipment to Cookeville Campus during the COVID19

These are directions on how to return your borrowed equipment safely to the Cookeville (CHEC) campus at the end of the Spring 2020 Semester.

Troubleshooting Chromebook Wi-Fi Connectivity Issues

Having problems connecting your Chromebook to VSCC Wi-Fi?

Vol State Emergency Text Alerts

Information regarding the Vol State Emergency Text Alert system, including how to opt-in or opt-out.

What do I do if my student account is locked?

What to do if you get a message that says your account is disabled.