New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions

Categories (4)


Instructions for setting up Office 365 email on Android devices

Apple iOS

Instructions for setting up Office 365 email on Apple iOS devices

Outlook Online (OWA)

Instructions for accessing your web-based Outlook/Office 365 account via the Outlook Web App (OWA)

Articles (15)

Pinned Article Installing Microsoft Office 365 for Students

Learn how to install Microsoft Office 365 on your personal device.

Pinned Article Returning equipment to Gallatin Campus during COVID-19

This article discusses how to return check-out equipment borrowed from Vol State during the COVID-19 period.

Pinned Article Student Computer Labs

Student computer labs that are available for student use on main campus & off-campus locations. These labs are configured with internet access, computer hardware, software and printing.

Pinned Article Welcome to Vol State!

See a quick summary of the computer accounts that Vol State students receive

Pinned Article Wēpa Print Kiosks

Learn how to print at Vol State using any of the Wēpa print kiosks conveniently located around campus.

"Session Expired" or "A break-in attempt was detected"

Unable to login to your My VolState portal? Receiving an error message that states, "Session Expired" or "A break-in attempt was detected"?

Accessing Adobe Products during COVID-19 Coronavirus Campus Shutdown

Adobe Creative Cloud for students during the COVID-19 period. As a result of campus closure, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and educators, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

How to Change Your Password or Look Up Your User Name

Learn how to activate your Vol State student account password (to access the campus network (wired & wireless), D2L/eLearn, Degree Works, email and the library databases)

How to Setup OneDrive on Your Android Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an Android device.

How to Setup OneDrive on your iOS Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an iOS device.

How to Use the Fujitsu ScanSnap SV600

Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.

Returning Equipment to Cookeville Campus during the COVID19 epidemic.

These are directions on how to return your borrowed equipment safely to the Cookeville (CHEC) campus at the end of the Spring 2020 Semester.

Troubleshooting Chromebook Wi-Fi Connectivity Issues

Having problems connecting your Chromebook to VSCC Wi-Fi?

Vol State Emergency Text Alerts

Information regarding the Vol State Emergency Text Alert system, including how to opt-in or opt-out.