New Students

Welcome to Vol State! This is a great place for new students to find answers to the most frequently asked technology-related questions

Categories (5)


Instructions for setting up Office 365 email on Android devices

Apple iOS

Instructions for setting up Office 365 email on Apple iOS devices

Outlook Online (OWA)

Instructions for accessing your web-based Outlook/Office 365 account via the Outlook Web App (OWA)


Instruction for using and setting up Chromebooks

Student Printing

Information on our student printing system

Articles (20)

Pinned Article How do I troubleshoot logging into My Vol State Student Portal?

Directions on how to troubleshoot logging in to the Vol State portal to access email, eLearn, records, registration, and other important services offered through Vol State.

Pinned Article How to log into My Vol State student portal

How to log in to your Student Portal to access email, registration, DegreeWorks, eLearn, online classes, and other student services

Pinned Article Installing Microsoft 365 for Students

Learn how to install Microsoft 365 on your personal device.

Pinned Article Student Computer Labs

Student computer labs that are available for student use on main campus & off-campus locations. These labs are configured with internet access, computer hardware, software and printing.

Pinned Article Student Technology Checklist

Use our Student Technology Checklist to make sure you’re up-to-speed on the following tech tips and requirements.

Pinned Article Welcome to Vol State!

See a quick summary of the computer accounts that Vol State students receive

How do I set up Multi-Factor Authentication (MFA)?

When MFA is turned on for your account and you attempt to log into e-mail and most other web services; you will be required to have a challenge code/request be sent to one of the following methods. You can set up multiple methods for redundancy.

How do students install Microsoft Visio or Project?

I am a student; how do I get Microsoft Visio or Project for my class?

How to access Microsoft 365 Online

How to access Microsoft 365 Online in order to use Word, PowerPoint, Excel, Outlook, and many other productivity applications.

How to Change Your Password or Look Up Your User Name

Learn how to activate or change your Vol State student password (to access the campus network (wired & wireless), D2L/eLearn, Degree Works, email and the library databases) or look up and obtain your username.

How to Setup OneDrive on Your Android Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an Android device.

How to Setup OneDrive on your iOS Device

This article walks through the steps to install and sign in to your Vol State OneDrive on an iOS device.

How to Use the Fujitsu ScanSnap SV600

Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.

My Vol State Portal Tour

How a student can find where to register, check email, log on to eLearn, check their action items and other important tasks through the new Portal web page on.

Troubleshooting Chromebook Wi-Fi Connectivity Issues

Having problems connecting your Chromebook to VSCC Wi-Fi?

Vol State Emergency Text Alerts

Information regarding the Vol State Emergency Text Alert system, including how to opt-in or opt-out.

What do I do if my student account is locked?

What to do if you get a message that says your account is disabled.