TeamDynamix (IT Ticketing Service Portal)

Knowledge about the TDX (TeamDynamix) ESM (Enterprise Service Management) application used by Distance Learning, IT, Marketing, Communications, & Media Services, RASI, and others. Includes FAQs about submitting a ticket, viewing and updating a ticket, glossary, and more.

Articles (5)

How to: Search the Knowledge Base

Instructions for looking up knowledge base articles in TDX.

How To: Sign-in to TeamDynamix (IT Service Portal)

Need some assistance with getting signed into the IT Service Portal?

How to: Submit a Ticket in TeamDynamix (TDX)

Knowledge about submitting a TDX ticket.

TeamDynamix Glossary

Knowledge about the terms used in TeamDynamix.

TeamDynamix (Vendor) Maintenance Schedule

View the scheduled maintenance times for TeamDynamix, the vendor for this site and the ticket & project system used by technicians.