Technology Support

Find answers to questions related to using and purchasing hardware and software

Categories (2)

Windows

Find answers to questions related to PCs on campus.

Mac

Find answers to questions related to Macs on campus.

Articles (19)

Pinned Article Argos Java Security Error

This article discusses how to resolve the Java security error pop-up issue when attempting to use Argos.

Pinned Article Hardware Pricing Information

Pricing information for standard desktop and laptop PCs, tablets, iPads, etc.

Pinned Article Problems Using Citrix Receiver?

Are you experiencing problems using Citrix Receiver?

Pinned Article Software Directory

Collection of the most commonly requested software titles at Vol State.

"Session Expired" or "A break-in attempt was detected"

Unable to login to your My VolState portal? Receiving an error message that states, "Session Expired" or "A break-in attempt was detected"?

Chromebook - How To Install and Run Microsoft Office Apps

These are instructions on how to install and run MS Office Apps on Chromebooks

Chromebook - Initial Setup

How to do initial setup on a Chromebook

Clearing Browser History and Cache

Learn how to clear your browser history and cache.

DynamicForms - Advanced Form Features

This article goes over some advanced form features for users creating forms to increase functionality.

How do I locate the asset tag on my computer?

Learn how to locate the device name of your campus computer.

How to Encrypt a USB Drive Using BitLocker

This article details the steps to encrypt a USB drive using Microsoft Windows BitLocker, an essential step in securing sensitive data.

How to enlarge text for printing in Chrome (Print Scaling)

How to change print scaling in Chrome (for enlarged printing of text)

How to link Office 365 with Wēpa

This article details how to link your Office 365 account with your Wēpa account from wepanow.com.

How to Run a Virus & Threat Scan on Windows 10

The Virus & threat protection feature in Windows Defender detects malware and removes them. You can manually perform this scan by following these instructions.

How to set up Monitors, Keyboards, and Mice to a Laptop

This article will walk a user through steps on setting up external keyboards, computer mice and displays.

How to Use the Fujitsu ScanSnap SV600

Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.

Rochelle Center Projector & Screen Instructions

Instructions on operating the Rochelle Center projector & screen

Wēpa Print Kiosks

Learn how to print at Vol State using any of the Wēpa print kiosks conveniently located around campus.