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Technology Support
Find answers to questions related to using and purchasing hardware and software
Categories (5)
Windows
Find answers to questions related to PCs on campus.
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Mac
Find answers to questions related to Macs on campus.
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Printing and Copying
Information about how to install, access, and use our printing and copying devices on campus.
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ID Card Printing System
Information on how to use our current ID Card Printing System
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Device Management
Device management related topics.
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Articles (26)
Pinned Article
Hardware Pricing Information
Pricing information for standard desktop and laptop PCs, tablets, iPads, etc.
Pinned Article
How to Resolve the Citrix SSL Error 4 Issue
Are you experiencing problems using Citrix Receiver?
Pinned Article
Microsoft Authenticator adds “Number Matching” to Multifactor Authentication (MFA) sign-in procedure
Pinned Article
Software Directory
Collection of the most commonly requested software titles at Vol State.
Argos Java Security Error
This article discusses how to resolve the Java security error pop-up issue when attempting to use Argos.
Chromebook - How To Install and Run Zoom
DynamicForms - Advanced Form Features
This article goes over some advanced form features for users creating forms to increase functionality.
DynamicForms - Creating Forms
This article will walk a user through the process of creating a form.
DynamicForms - Filling Out Forms
This article explains how to log into DynamicForms for filling out any forms that a user may receive. This article also explains how to see pending or draft forms and checking form history.
DynamicForms - Processing Forms
This article is for administration over forms. This article will go over using the dashboard and processing, archiving and deleting forms.
How do I locate the asset tag on my computer?
Learn how to locate the device name of your campus computer.
How to Clear the Cookies and Cache on a Mobile Phone
How to Clear the Cookies and Cache on a Windows PC
Learn how to clear your browser history and cache.
How to Disable S Mode in Windows 10/11
S Mode in Windows 10/11 is a locked-down version of the Windows Operating System. This can prevent the user from installing applications that they may need to run for their classes. This article provides resources to swap out of S Mode.
How to Encrypt a USB Drive Using BitLocker
This article details the steps to encrypt a USB drive using Microsoft Windows BitLocker, an essential step in securing sensitive data.
How to find and setup password for Verizon Jetpack
How to locate Verizon Wireless Orbic JetPack WiFi password.
How to Install Evisions Application Launcher via Software Center
This article discusses how you can install Evisions Application Launcher without admin credentials.
How to Install the BDMS-Captiva Cloud Scanning App
This article discusses how you can install BDMS-Captiva Cloud Scanning application.
How to Run a Virus & Threat Scan on Windows 10
The Virus & threat protection feature in Windows Defender detects malware and removes them. You can manually perform this scan by following these instructions.
How to set up Monitors, Keyboards, and Mice to a Laptop
This article will walk a user through steps on setting up external keyboards, computer mice and displays.
How to Use the Fujitsu ScanSnap SV600
Instructions for using the Fujitsu ScanSnap SV600 overhead scanner located in the Thigpen Library computer lab.
Konica Minolta - First Time Printer Use Setup
This article will walk a user through pairing Active Directory username and password to their VolState ID Card to use the printers.
MyLabsPlus Launch Issues
Read&Write Software
Rochelle Center Projector & Screen Instructions
Instructions on operating the Rochelle Center projector & screen
Tech Terms to Know
Check out our Tech Terms to Know for a quick rundown of terms like D2L, V Number, Vol State Zoom Portal, etc.
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